We understand that looking into therapy options is a very important process and can be a daunting one. There are a number of factors to consider when finding the right fit for your family’s needs.
Your first step is to call, email, or complete an online submission form. We will then discuss with you your concerns and answer any questions you might have about our services at In Step. Together we will decide if a first in-person appointment with one of our clinicians is the right next step for you. Our goal, before making this first appointment, is to insure you feel confident with your decision to move forward with us.
Frequently Asked Questions
All prospective clients participate in an initial evaluation with a licensed clinician. This meeting lasts about 1.5 hours, during which the clinician is gathering information, and learning from you what behaviors are of concern, what your goals are for treatment, and what obstacles to well-being might exist.
If a child is going to be treated, she/he would wait in the waiting area while the clinician talks to the parents first, and then the parents would wait outside while the child meets with the clinician. At the end of the session, the clinician would make observations and some preliminary recommendations.
After the initial evaluation takes place, your information, or your child’s, is brought to a weekly clinical meeting with the director of the practice, Cathi Cohen, and other members of the clinical team, to come up with a recommended treatment plan, which is then communicated to you. The initial evaluation is crucial to the successful placement of our clients with the right clinician and into the appropriate group.
Your first appointment will be with a clinician who is familiar with all aspects of therapy offered at In Step. Our clinicians are comfortable and familiar with treatment services for individuals, couples, and families, as well as the full range of group therapy services offered at the practice. Your therapist will answer any questions you may have about therapy and/or the services available at In Step.
Your initial evaluation can be scheduled as either a virtual or in person appointment, whichever you prefer. All of our groups are offered in person with the exception of our Dungeons and Dragons groups, adult DBT group, and Parenting IQ groups. Our individual therapists offer both in person and virtual sessions.
In Step is committed to providing the best clinical care to all clients without the limitations imposed upon us by insurance companies (i.e., number and length of sessions, modality of sessions required, etc.). For this reason, we are out-of-network and have opted out of all insurance plans, including Medicare, TriCare, and Kaiser. Many of our clients can get reimbursed from their insurance carriers for out-of-network benefits. We also do our best to work with families when they reach out to us with certain financial restrictions, but we recognize that our program is just not possible for everyone. In those cases, we make referrals and act as a resource for other programs available in the community.
If you are interested in being reimbursed by your insurance company, contact the customer service number on the back of your insurance card and ask the customer service representative about your out-of-network provider benefits. We will provide you with a monthly receipt that includes all of the necessary documentation you need to submit to your insurance carrier. If your employer provides you with a Health Savings Account (HSA) or Flexible Spending Account (FSA), you are eligible to use these for mental health treatment as well.
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking about the following procedure (CPT) codes: 90791 (initial evaluation); 90834 (individual therapy); 90853 (group therapy); and 90847 (family therapy).
Contact us at admin@insteppc.com or 703-876-8480 to schedule an appointment. Our caring and knowledgeable administrative staff will get your initial evaluation scheduled and client portal activated prior to your first appointment. If you have a particular therapist in mind when you call, please let us know and we will work to schedule you with your chosen therapist (if their schedule allows).
Before your first appointment, you will be contacted via email by our staff with directions on how to submit prepayment and activate your client portal. Prepayment must be submitted within 24 hours of scheduling. When setting up your client portal, you will be asked to complete a few forms PRIOR TO the initial evaluation, including client information and history, financial consent, and confidentiality agreement. Specifically, please provide us with any collaborative reports (i.e., psycho-educational testing reports, psychiatric reports, IEP reports, and/or educational reports). These will help us get to know you or your child more holistically.
Our initial evaluation fee is $275. Group fees vary depending on the length of the treatment session. Individual treatment fees are determined by our clinicians’ credentials, level of training, and experience in the field. Our fees are commensurate with other mental health practitioners in the Washington, D.C. metro area.
All clients pay at the time of service. In order to make the process of submission to insurance as easy as possible, we provide a monthly statement of charges and payments. This statement contains the dates of service, the procedural code, diagnosis code, amount paid, and In Step’s tax ID number. This information is all that the insurance company needs to process a claim. Statements are emailed out at the beginning of each month for activity occurring in the month prior.